At Your Accessories, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, weβre here to help with easy returns and refunds. Please read our policy carefully to ensure a smooth process.
ποΈ Return Policy
We accept returns under the following conditions:
β
Return Window: You can request a return within [X] days of receiving your order.
β
Eligible Items: Products must be unused, unworn, and in original packaging with tags attached.
β
Non-Returnable Items: Personalized, final sale, or hygiene-related items (e.g., earrings) are non-returnable.
β
Damaged or Incorrect Items: If you receive a defective or wrong item, contact us within [X] days for a free replacement or refund.
π° Refund Policy
Once your return is received and inspected, we will process your refund based on the following:
β Approved Returns: Refunds will be issued to the original payment method within [X] business days.
β Shipping Costs: Return shipping charges are non-refundable unless the item is defective or incorrect.
β Store Credit Option: You may choose to receive store credit instead of a refund.
π© How to Initiate a Return?
1οΈβ£ Contact Us: Email us at support@youraccessories.site with your order details and reason for return.
2οΈβ£ Return Authorization: Our team will review your request and provide return instructions.
3οΈβ£ Send the Item: Ship the product back to us using a reliable courier service.
4οΈβ£ Receive Refund: Once received and inspected, we will process your refund or replacement.
β Need Help?
If you have any questions, feel free to reach out:
π§ Email: support@youraccessories.site